Flexible Booking and Cancellation Policies at Shikisha Tours and Travel

Introduction

At Shikisha Tours and Travel, we understand that travel plans can change unexpectedly. To provide our valued customers with peace of mind and confidence when booking their East African adventures, we offer flexible booking and cancellation policies designed to accommodate your needs while ensuring a smooth and transparent process.

Booking Modifications and Cancellations

You may modify or cancel your booking without any cancellation fees if you do so up to 14 days before your scheduled trip start date. This flexibility allows you to adjust your plans with no penalty as long as you provide advance notice.

Cancellations made within 14 days of the trip start date will incur a partial cancellation fee. The exact fee and related terms are detailed clearly in your booking agreement when you confirm your travel plans with us.

Refunds and Trip Cancellations by Shikisha

If you cancel your trip as per the policy, refunds are processed promptly according to the terms outlined in your booking agreement. We aim to ensure that you receive your refund without unnecessary delays.

In the unlikely event that Shikisha Tours and Travel needs to cancel your trip, you will be offered a full refund or, if preferable, the option to reschedule your travel dates at no extra cost.

Contacting Us for Booking Changes

For specific questions about your booking, to request modifications, or to initiate a cancellation, please contact our dedicated customer support team. We are available to assist you 24/7 to ensure your booking experience is smooth and reassuring.

• Phone: +254 701 705005
• Email: info@shikishatoursandtravels.co.ke
• Website contact page: shikishatoursandtravels.co.ke/contact-us/

Summary

Shikisha Tours and Travel’s flexible booking and cancellation policies are designed to accommodate your changing travel plans with minimal hassle. By notifying us at least 14 days before your trip, you can avoid cancellation fees. Our team is committed to providing reliable, customer-centric support to help you enjoy a worry-free journey through East Africa’s iconic destinations.